Privacy Policy

CatHerd Privacy Policy

Last Updated: 10 September 2026

Welcome to CatHerd ("we," "our," or "us"). We are committed to protecting your privacy while you organize group gatherings and adventures, which we call Roundups.  We understand how difficult it can be to herd cats, and we are here to assist you. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and our website hosted at CatHerd.app.

1. Information We Collect

• Account Information: When you create an account, we collect your name and email address.  We also allow editing of your name and uploading of a profile picture.  Preferably something funny but also clearly identifying you.

• Location Data: To power our shared map feature, CatHerd requests access to your device's precise geolocation data. This location data is only collected and shared with your designated group ("Herd") when an active Roundup is in progress and when you have explicitly enabled tracking. You can disable location access at any time through your device settings.

• User Content: We temporarily process and store the messages, images, calendar events, and checklist items you generate within your private groups to display them to your group members.

• Device Information: We collect standard technical data, including your IP address, device type, operating system version and app version, to ensure app stability and performance.

• Diagnostic Data: To find and fix problems, CatHerd keeps technical logs of what the app did: which screens you opened, which actions you took, whether syncing, notifications and location sharing succeeded, how long operations took, and any errors that occurred. These logs are linked to your account so we can investigate a problem you report. They never contain the content of your messages, your location coordinates, the names or descriptions of your Roundups, or your email address. They are kept for 30 days and then deleted automatically. When you report a bug from inside the app, the last few minutes of this activity log are attached to your report.

• Purchase Information: We record what you have bought and what you are entitled to — how many Roundup creations you have left and whether you have an active subscription — linked to your email address. We never see or store your card details.

2. How We Use Your Information

We use your data to:

• Facilitate live tracking, scheduling, planning, and communication between you and your Herd.

• Maintain, secure, and improve the CatHerd application performance.

• Comply with legal obligations and enforce our community safety guidelines.

3. Data Sharing and Retention

• With Other Users: Your real-time location, chat messages, and planning inputs are visible only to users within the specific Roundups you accept.

• With Third Parties: We do not sell, rent, or trade your personal or location data to third-party advertisers. We only share data with essential infrastructure providers (like secure cloud hosting and map layout services) necessary to run the app.

• Data Deletion: Location logs are cleared or anonymized shortly after a Roundup concludes, and diagnostic logs are deleted automatically after 30 days. You can request permanent account and data deletion at any time through the app or via the web form here. Deletion takes effect after 30 days, during which you can cancel it by signing in again; after that your account and its data are permanently removed.

4. Payments

Creating a Roundup is the only paid feature in CatHerd. How your payment is handled depends on where you buy it:

• In the Android or iOS apps, purchases are processed by Google Play and the App Store under their own privacy policies. They handle your payment details; we never receive them.

• On our website, we sell to you directly, and payment is processed on our behalf by Stripe through RevenueCat Billing. You enter your card details with Stripe, not with us, and Stripe handles them under its own privacy policy. CatHerd never receives, sees or stores your card number.

We use RevenueCat to manage purchases across platforms. So that your purchases follow your account rather than a single device, CatHerd identifies you to RevenueCat by your email address when you sign in — this happens for everyone using CatHerd, not only people who buy something. RevenueCat also receives the details of any purchase you make, and tells CatHerd what you are entitled to. RevenueCat is a US-based service and processes this data on our behalf.

What we store is only the outcome: how many Roundup creations you have left, whether your subscription is active, and a record of the purchases and grants applied to your account.